1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name

Email address

Phone number

Address

Identification documents (if needed for contracts or legal compliance)

Property preferences and interests

b) Technical Information

IP address

Device type and identifiers

Browser type and version

Location data (with consent)

Cookies and usage data

c) Transactional & Communication Data

Inquiries submitted through forms

Property views and favorites

Messages or calls made through our platform

Any emails or chats exchanged with our team

2. How We Use Your Information

We use your information for purposes such as:

Responding to your inquiries or service requests

Matching you with suitable property listings

Sending updates, newsletters, or promotional content (with your consent)

Conducting customer satisfaction surveys

Legal and compliance requirements

Improving our website and service experience

3. Sharing of Your Information

We may share your personal data with:

Real estate agents or consultants acting on your behalf

Authorized third-party service providers (e.g., hosting, analytics, CRM tools)

Legal or regulatory bodies when required by law

Payment processors, if you use online payment features

We do not sell your data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Understand user behavior on our website

Improve your browsing experience

Remember your preferences

Analyze site performance and usage patterns

You can control cookies through your browser settings.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your data.

6. Your Rights and Choices

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Withdraw your consent (e.g., for marketing emails)

Request deletion of your data, subject to legal obligations

To exercise your rights, contact us at [email protected].

7. Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. International Data Transfers

If your data is transferred outside the UAE, we ensure appropriate safeguards are in place, such as contracts or privacy frameworks, to protect your information.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes indicates acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, you can contact:

MKR Soni Real Estate L.L.C S.O.C
Email: [email protected]